Privacy Policy a6str

Introduction and Scope of This Policy

a6str ("we", "our platform") respects the privacy of every user who uses our services. This Privacy Policy describes the types of information we collect, the purposes for which it is used, how we protect it, and your rights in relation to that information.

This Policy applies to all users who register an account, make a deposit, withdraw funds, participate in promotions, contact customer support, or simply browse the a6str website. By using our platform, you agree to the terms set out in this Privacy Policy.

Information We Collect

In operating the online gambling platform, a6str collects several categories of information to ensure safe, legally compliant and quality services can be provided to users.

Account Registration Information

• Full name as per identity card (MyKad)
• Identity card number or passport number
• Date of birth (for 21+ age verification)
• Email address and mobile phone number
• Username and self-chosen password
• Current residential address

Financial and Transaction Information

• E-wallet account details (Touch 'n Go eWallet, ShopeePay) for processing deposits and withdrawals
• Bank account number for transactions via FPX or DuitNow
• Digital wallet address for cryptocurrency transactions (USDT, BTC, ETH)
• Records of deposits, withdrawals and transaction history on the platform

Technical and Usage Information

• IP address and general geolocation data
• Web browser type and device operating system
• Access log data including time and date of activity
• Game usage information and betting patterns on the platform

Purpose of Using Information

The personal information we collect is used solely for lawful purposes directly related to the operation of the a6str platform. We do not use user data for any other purpose not stated in this Policy without obtaining prior consent.

• Identity verification (KYC): Meeting international licensing compliance requirements to verify user identity before any financial transaction is processed.
• Transaction processing: Facilitating deposits using Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency, as well as withdrawals within the specified timeframe.
• Account management: Creating and maintaining user accounts, processing password reset requests, and managing your personal preferences.
• Customer support: Providing assistance via live chat and email in Bahasa Melayu and English, including handling complaints and enquiries.
• Security and fraud prevention: Detecting and preventing suspicious activity, multiple account use, and any form of fraud that could harm other users or the platform.
• Service communications: Sending important account-related notifications, promotional updates you have chosen to receive, and relevant service information.
• Legal compliance: Meeting reporting and record-keeping requirements mandated by the licensing authority and regulations related to anti-money laundering.

Sharing Information with Third Parties

a6str does not sell or transfer your personal information to third parties for commercial purposes. However, in certain circumstances, sharing information with selected parties may be necessary:

Operational Service Providers

We may share necessary information with third-party service providers that assist in platform operations, including payment processors, identity verification service providers, and technology infrastructure operators. All such providers are bound by strict confidentiality agreements.

Legal and Licensing Requirements

User information may be disclosed to licensing authorities, regulatory bodies, or law enforcement agencies when required by law or a valid court order. We have no discretion to refuse such requests.

Data Storage and Security

Your personal information is stored on secure servers protected by multiple layers of physical and technical security controls. We use industry-standard encryption technology to protect data during transmission and during storage.

The data retention period is based on operational needs and legal compliance requirements. Generally, active account information is retained for the duration the account remains active. After account closure, certain records may need to be retained for a period specified by licensing or relevant legal requirements.

While we take all reasonable steps to protect your data, no data transmission system over the internet can be guaranteed 100% secure. We recommend that users use strong and unique passwords and do not share account login information with anyone.

User Rights Regarding Personal Data

As a user of the a6str platform, you have the following rights regarding your personal information. Requests to exercise these rights may be submitted to our customer support team via live chat or email.

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: If any of your information is inaccurate or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, subject to our record-keeping obligations under licensing requirements.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time, although this does not affect processing that has already taken place prior to withdrawal.

We will respond to all valid requests within a reasonable timeframe. For some requests, identity verification may be required before we can process your request in order to protect account security.

Cookies and Tracking Technologies

a6str uses cookies and similar technologies to improve the user experience on our platform. Cookies are small data files stored on your device when you browse our website.

Types of Cookies Used

• Essential Cookies: Required for basic platform functions such as login session verification and security. These cookies cannot be disabled.
• Preference Cookies: Store your preferences such as preferred language and display settings for a more personalised experience.
• Analytics Cookies: Help us understand how users interact with the platform for service improvement purposes. This data is collected in aggregate form without personal identification.

You can control cookie settings through your web browser options. However, disabling certain cookies may affect the functionality of some parts of our platform.

Privacy Policy Updates

a6str reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our operational practices, licensing requirements, or applicable legal changes. Any material changes will be communicated to registered users via email or in-platform notification.

The effective date of the latest version of this Privacy Policy is 1 January 2026. Continued use of the a6str platform after any changes is taken as your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically. If you do not agree with any changes made, please stop using the platform and contact our customer support to close your account.

Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, we encourage you to contact the a6str customer support team:

• Live Chat: Available 24/7 directly on the a6str website — support in Bahasa Melayu and English
• Email: [email protected]

Our team will work to respond to all privacy-related enquiries promptly. For requests involving data access, correction or deletion, please provide sufficient identification information so we can verify your identity securely.